Shipping & Delivery

  1. Free Delivery Threshold:

    • We offer free delivery on all orders worldwide
  2. Shipping Methods:

    • We offer a range of shipping methods to cater to different customer preferences and delivery requirements. We deliver international parcels from Skynet, DHL & UPS.
  3. Delivery Timeframe:

    • We strive to process and dispatch orders promptly. Estimated delivery timeframes will be provided during the checkout process, taking into account factors such as order volume and shipping destination. For Stitch Orders Delivery time will be 14-18 Working Days & for Unstitch Orders Delivery time will be 5-7 Working Days
  4. Tracking and Notifications:

    • Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or through the designated courier's tracking system.
    • We will also send you regular updates and notifications regarding the status of your shipment, including any delays or changes in delivery.
  5. Address Accuracy: Is important to provide accurate shipping information during the checkout process. We will not be responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
  6. Order Processing:

    • Orders are typically processed within 1-2 business days. Please allow additional time for processing during peak seasons or promotional periods.
  7. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our dedicated Returns and Exchanges Policy. Shipping fees associated with returns or exchanges will be the responsibility of the customer unless the return or exchange is due to a mistake on our part.
  8. Customer Support:

    • Our customer support team is available to assist you with any shipping-related inquiries or concerns. Please reach out to us through our customer support channels, including email and phone.

Please note that this shipping policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer support team.